Emergency Relief to Sustainable Impact: How to Keep Crisis Donors for the Long Haul
How do you turn an emergency donor into a lifelong partner in impact?
When disaster strikes, generosity surges — but what happens when the headlines fade? In this episode of the Sustainable Giving podcast, host Dave Raley sits down with Vila-Sheree Watson, Vice President for Development & Membership at Bread for the World and author of the Bag Secured newsletter, to talk about transforming urgency into lasting generosity.
With nearly three decades of experience in humanitarian fundraising and advocacy, Vila-Sheree shares practical, hard-earned wisdom for any nonprofit leader navigating the space between crisis response and sustainable impact. This one’s equal parts strategy, storytelling, and inspiration — with plenty of laughs along the way.
Key Topics They Cover:
From Emergency to Endurance: How to move beyond one-time disaster gifts and design donor journeys that last long after the crisis fades.
Turning Urgency into Habit: Vila-Sheree’s framework for helping donors connect their immediate compassion to long-term impact, and why “habit” is the secret ingredient to retention.
Retention by Design, Not Luck: What it takes to intentionally plan for donor retention, including the digital tactics and messaging rhythms that keep people engaged.
The “Sustainer-First” Mindset: Why leading with recurring giving (even during emergencies!) can double lifetime donor value, and how to make that ask feel natural.
The Evolution of One-to-One Giving: What Vila-Sheree learned from years leading child sponsorship programs, and how to carry that human connection into today’s digital, subscription-style world.
They Also Talk About:
What Bread for the World teaches us about sustaining engagement in advocacy work
Why donor acquisition should never be the first budget cut
The importance of storytelling and dignity when representing program participants
How organizations can prepare now for the “next” crisis
The power of bringing humanity (and humor!) back into fundraising
What could your organization do today to make generosity last tomorrow?
Watch or Listen:
Watch this episode now by clicking the video above, or by visiting Apple Podcasts or Spotify.
Key Resources:
Discover more about the work Vila-Sheree does at https://www.bread.org and https://bagsecured.substack.com/
Get to know Vila-Sheree
Get to know Dave Raley
Discover more about the Sustainable Giving podcast
The Rise of Sustainable Giving Book
Special thanks to our team at Sustainable Giving: Abigail, Tom, Kirsten, and Victoria.
